Close TOC
My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.

Explore This Section

My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.
Open TOC

Page Contents

 


[RESOLVED] BUG-2024-014-FUNC: Modifying Common Manual Applicability Notes

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

Confidentiality

This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners.

This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance.

[RESOLVED] BUG-2024-014-FUNC: Modifying Common Manual Applicability Notes

Last Updated on August 15, 2024 | 1 min read


Summary

Status: Resolved

Present in: 3.1.0 (Back-End)

Patched in: 3.1.1

When a manual in a Central Data Repository is removed and re-added as a common manual, modifying the applicability notes sometimes results in duplicate database entries. This causes an error during publishing, leading to an aborted process.

Steps to Reproduce

After performing the task above:

  1. Open NIVOMAX Builder application.
  2. Click the “Publish & Go Live” icon > “Publish Virtual Library” option.
  3. Select Library details.
  4. Select “Publish to WEB” and/or “Create ZIP”.
  5. Click PUBLISH.

Expected Behavior

The Library should publish successfully, making it available on the NIVOMAX Web Viewer and generating the necessary ZIP archives for NIVOMAX Desktop and Network Edition apps.

Actual Behavior

Process aborts with error message:

Error: Query did not return a unique result: 2 results were returned.

Environment

Version: NIVOMAX Builder v3.1.1

OS: Windows Server, Linux

Browser: Chrome, Edge, Safari and FireFox

Severity

Medium (Moderate)

Additional Notes

This issue occurs intermittently and affects an infrequent workflow. Publishers rarely perform the prerequisite steps that cause this error, and a workaround exists. However, since resolving the issue requires intervention by a Linux admin, the severity is classified as Medium (Moderate).

Attachments

None


For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.


CONFIDENTIAL

This document is the property of SYNAXIOM Inc.