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[PENDING] BUG-2024-19-FUNC: Issue with links from PDF to CGM do not resolve.

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

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[PENDING] BUG-2024-19-FUNC: Issue with links from PDF to CGM do not resolve.

Last Updated on November 29, 2024 | 1 min read


Issue

Links from PDFs to CGM files do not resolve in NIVOMAX Desktop, Network, and Web Edition applications.

Affected Functionality

When attempting to open links from PDFs to CGM files in the NIVOMAX Desktop, Network, and Web Edition applications, the links do not resolve as expected, preventing access to the linked CGM content.

Expected Fix

This issue is fixed in the 2024-2 release.

Affected Apps

  • NIVOMAX Viewer Web Edition
  • NIVOMAX Desktop Edition
  • NIVOMAX Network Edition – Client Viewer

Status

This issue has been logged, and a fix is applied in the 2024-2 release.

Contact Information

For any questions or further assistance, please feel free to contact us.


For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.


CONFIDENTIAL

This document is the property of SYNAXIOM Inc.