NIVOMAX Viewer Un-Installation Guide – for versions 3.5.x or greater
Last Updated on February 14, 2025 | 2 min read
Uninstallation Steps
1. Launch the Uninstaller
- Open Control Panel > Programs and Features.
- Locate NIVOMAX Viewer app in the list.
- Click Uninstall and follow the prompts.
2. Preserve Library and Configuration Data
You will be prompted to select preservation options before continuing with the uninstallation process.
Options
Preserve Library Data (Default: Checked)
- If checked, library files will remain on disk even after uninstalling NIVOMAX Viewer.
- To remove them later, manually delete the library folder or reinstall NIVOMAX Viewer and uninstall again with this option unchecked.
Preserve NIVOMAX Configurations for Future Use (Default: Checked)
- If checked, NIVOMAX settings and configurations will be retained.
- To remove them later, manually delete the configuration files or reinstall and uninstall with this option unchecked.
Click Next to continue.
3. Choose Uninstall Folder (Automated Step)
- This step is handled automatically. No user interaction is required.
- Click Next to proceed.
4. Uninstalling… (Automated Step)
- The system will now remove the application files.
- This process may take a few minutes.
- The user will be automatically redirected to the next step upon completion.
5. Uninstall Complete
- You will receive a confirmation message that the uninstallation has been completed successfully.
- Click Finish to close the uninstallation wizard.
Manual Cleanup (If Required)
Warning
If you have multiple NIVOMAX applications installed on the same device, such as the NIVOMAX Desktop Edition and NIVOMAX Network Edition – Client Viewer, avoid performing a manual cleanup. Manually deleting files may impact other installed applications. Instead, reinstall the related application and use the uninstaller, ensuring all preserve options are deselected to fully remove it.
If you chose to preserve Library Data or Configuration settings but now wish to remove them, follow these steps:
Removing Library Data
- Navigate to the default Data Store location: C:\Users\{USERNAME}\Documents\nivomax-repo
- If a custom location was selected during installation, navigate to that directory instead.
- Delete the folder manually.
Removing Configuration Files
- Locate the NIVOMAX Viewer configuration directory within, C:\Users\{USERNAME}\AppData\Local\ and delete all NIVOMAX folders, which will delete all related configuration files.
- Navigate to C:\Program Files\, locate the NIVOMAX [Edition based on what the user had installed] folder, and delete it manually.
Troubleshooting
- Uninstallation failed? Ensure you have administrative rights.
- Files still present after uninstalling? Reinstall NIVOMAX Viewer and run the uninstaller again with all preservation options unchecked.
