[RESOLVED] BUG-2024-012-FUNC: Auto-redirect to the Library List
Last Updated on August 15, 2024 | 2 min read
Summary
Status: Resolved
Present in: 3.4.1
Patched in: 3.4.2
When switching manuals using the “Available Manuals-Publications” feature on the Main toolbar, the user is redirected back to the Library List after a few minutes. This action closes all open tabs and resets the Workspace, leading to a negative user experience.
Steps to Reproduce
- Open NIVOMAX Web Viewer application, any edition.
- Click the “Available Manuals-Publications” feature on the Main toolbar.
- Select and open a manual from the Bottom Feature Panel.
- Wait for a few minutes.
- Observe the automatic redirection to the Library List.
Expected Behavior
The selected manual should remain open without redirecting to the Library List. All open tabs and the Workspace should be preserved.
Actual Behavior
After a few minutes, the user is redirected back to the Library List, which closes all open tabs and resets the Workspace.
Environment
Version: NIVOMAX Viewer v3.4.1
OS: Windows 10, Windows 11, Windows Server, macOS, Linux
Browser: Chrome, Edge, Safari and FireFox
Severity
High(Major)
Additional Notes
This issue disrupts the user’s workflow and leads to a negative user experience, as it causes loss of progress and context. Classified as major since it disrupts the usage of the entire app and there are no workarounds.
Attachments
None