As a new user of the NIVOMAX Platform, obtaining the right data licenses is essential for accessing the data libraries you need. These licenses are typically provided by your ePubs supplier or managed by your organization’s Data License Admin. This article will guide you through the process of acquiring these licenses and getting started with your work.

Step 1: Identify Your ePubs Supplier or Data License Admin

The first step in obtaining your data licenses is understanding who is responsible for issuing them:

• Your ePubs Supplier: This is the organization that sold the data licenses to your company. They ensure that your organization has the necessary licenses to access the required libraries within the NIVOMAX Platform.
• Data License Admin: This is the internal user within your organization who manages the assignment of the procured data licenses from the ePubs supplier. Typically, this role is part of your IT or Technical Publications team.

Step 2: Request Your Data Licenses

Once you’ve identified who is responsible, you’ll need to request your data licenses. This can be done by:

• Contacting Your ePubs Supplier: If you’re unsure about the licenses your organization has purchased, you can reach out to your ePubs supplier’s support team or account manager for clarification and assistance.
• Contacting Your Data License Admin: If your organization manages licenses internally, reach out to your Data License Admin. They will assign the necessary licenses to your account based on your role and the specific libraries you need access to.

Step 3: Access Your Data Libraries

Once your Data License Admin has assigned the required licenses to you via the self-serve portal, you’ll be able to see and download them directly through the NIVOMAX Platform. Here’s how you can access them:

• Desktop Edition or Data Server Apps: You can download your data libraries directly from within the Desktop Edition or Data Server apps. If you are online, NIVOMAX will automatically activate the license, allowing you to start using the libraries without any additional steps.
• Web Edition: If you are using the Web Edition, your access is immediate. There is no need for additional activation, and you can begin working with the libraries as soon as the licenses are assigned.

Step 4: Explore Additional Resources

To fully utilize the capabilities of the NIVOMAX Platform, consider exploring the NIVOMAX Help Center. Here, you’ll find guides and resources that can help you navigate the platform and make the most of your data libraries.

For Users Operating in Air Gap or Mostly Offline Settings

The use case for these users is a bit more complex than for those with internet access to facilitate the download and activation of these licenses. Please refer to these articles to help guide you if operating under these conditions:

• Understanding Offline Setups vs. Air Gap Setups
• Offline Activation of Data Libraries for Air Gap Environments
• Working Offline

Need Assistance?

If you encounter any issues obtaining your data licenses or accessing the libraries, don’t hesitate to reach out to your ePubs supplier’s support team or your Data License Admin. The Help Center also offers additional guidance and troubleshooting tips.