How to Move, Deactivate, and Reactivate Data Licenses in NIVOMAX
Last Updated on April 24, 2025 | 3 min read
Data Licenses in NIVOMAX refer to rights-managed content subscriptions in the form of digital products. These licenses can be used in various ways, such as on a single NIVOMAX Desktop Edition installation, on a NIVOMAX Network Edition installation, or on multiple NIVOMAX Desktop Edition installations.
Refer to Understanding Rights-Managed Content and Licensing in NIVOMAX
Checking License Status
- Click the
License & Subscription icon on the Main Toolbar.
- Click the Active Licenses option from the Collapsible Left Menu to load the Active License Management Tool into the Workspace.
Moving Data Licenses Between Installations
Steps to Move a Data License
- Launch the NIVOMAX application where the Data License is currently active.
- Click the
Delete icon associated to the library in the Library List.
- Confirm Action dialog box will appear.
- Select the desired option.
- Click YES to confirm the selection and proceed.
- Click NO to cancel and return to the Library List.
Confirm Action
Completely remove the library, including data and user content.
Deactivate the library for future reactivation.
Are you sure you want to proceed?
The language of this message can change between distributions. However, the meaning of the message stays the same. Read the message in your distribution carefully. Then make the correct selection.
Outcomes of the Options
- Completely remove the library, including data and user content: The library will no longer appear in the Library List.
- Deactivate the library for future reactivation: The library will appear in the list with a strike-through and an
invalid license icon under its status.
The Data License will now appear as “Not Installed” under the Activated Device column. This license can now be activated on another device using the NIVOMAX Desktop Edition or Data Server.
Notification:
A notification will appear at the bottom right corner of the screen indicating whether the deletion was successful or unsuccessful.
Deactivating a Library
Follow the steps above and select the second option “Deactivate the library for future reactivation.” at step 3.
Reactivating a Library
Prerequisites
- A deactivated data library on your installation, identified with the library appearing in the list with a strike-through and an
invalid license icon under its status.
- A valid license for the library with status “Not Installed”.
Steps to Reactivate a Library
- Click the
Library Data Downloads icon in the NIVOMAX Viewer Main Toolbar to launch the Download Manager.
- Click the
Download (Play) icon next to the library name to reactivate the library. This will change the license status from “Not Installed” to the Device ID of the installation reactivating the license.
A notification will appear at the bottom right corner of the screen indicating whether the reactivation was successful or unsuccessful.
Common Issues and Solutions
- Cannot see the license in the Download List:
- Check License Status within the Self-Serve Portal to ensure the user has an active license for the library with status “Not Installed”. If not, contact a Data License Administrator to assign a Data License first.
- Alternatively, follow the steps in “Moving Data License from One NIVOMAX Installation to Another” to move an already in-use license to this device.
- Server Communication Error:
- At times, supporting servers may not respond as expected or be offline, causing an error during reactivation. In such a case, please wait and try again later.
Conclusion
During the moving or reactivation process, users with assigned licenses will have complimentary access to the library in the NIVOMAX Web Viewer. This access can be used for time-sensitive tasks requiring immediate access on another device.