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How to Find your Distribution ID

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

Confidentiality

This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners.

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How to Find your Distribution ID

Last Updated on August 12, 2024 | 2 min read


What is a Distribution ID?

The Distribution ID is a unique identifier assigned to your specific NIVOMAX distribution. This ID is crucial as it helps you access tailored content and support specific to your distribution. With your Distribution ID, you can unlock in-depth resources on the NIVOMAX Help Center, ensuring you get the most out of your NIVOMAX experience.

Why is the Distribution ID Important?

Your Distribution ID is essential for:

  • Identifying your specific NIVOMAX distribution.
  • Accessing customized help center content.
  • Receiving distribution-specific support and updates.
  • Streamlining communications with the support team.

How to Locate Your Distribution ID

Finding your Distribution ID is straightforward and can be found on all NIVOMAX Apps. Follow these quick steps:

  1. Launch a NIVOMAX App and login via Single Sign-On
    • NIVOMAX Web Edition – IETP/ IETM Viewer
    • NIVOMAX Desktop Edition – IETP/ IETM Viewer [can also be used in offline mode where the Distribution ID can be accessed]
    • NIVOMAX Network Edition – Data Server [can also be used in offline mode where the Distribution ID can be accessed]
    • NIVOMAX Network Edition – Client Viewer [Login not required]
    • NIVOMAX Self-Serve Portal
    • NIVOMAX Builder
    • NIVOMAX Sales Center
  2. Navigate to the ‘About’ Section
    • Open the NIVOMAX application.
    • Click on the NIVOMAX Menu located at the top right corner of the application window.

      The appearance of this icon may vary, featuring the ePub Supplier’s branding in certain distributions. For details on the customized icon applicable to your distribution, please consult the ePub Supplier Information Sheet.

    • Select the “About” option.
  3. Locate the Distribution ID
    • In the About dialog box, locate the “Distribution ID”.
  4. Also Check Your Welcome Email
    • Your Distribution ID is also included in the welcome email you received inviting you to join the platform.

Need More Help?

If you’re having trouble finding your Distribution ID or need further assistance, visit our detailed guide on Understanding Your NIVOMAX Distribution or contact our support team.

By knowing your Distribution ID, you ensure a smoother and more personalized experience with NIVOMAX.


For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.


CONFIDENTIAL

This document is the property of SYNAXIOM Inc.