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Filtering Content by PSN and Service Bulletin Status

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

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Filtering Content by PSN and Service Bulletin Status

Published on December 29, 2025 ( Last Updated on December 29, 2025 ) | 3 min read


Audience: This article is for NIVOMAX Viewer end users.

Purpose

This article explains how content filtering works in NIVOMAX Viewers. It describes how users filter content by Product Sequence Number (PSN) and how Service Bulletin (SB) incorporation status affects filtered results.

Overview

NIVOMAX filtering hides content that does not apply to the selected configuration. Filtering is based on:

  • One or more Product Sequence Numbers (PSNs) entered by the user
  • Service Bulletin (SB) incorporation status set by the user

Filtering is a global viewer action. Service Bulletin configuration is applied one aircraft at a time.

Key Concepts

Applicability Filtering

  • Applicability Filtering is controlled by the user.
  • Filtering evaluates applicability conditions authored by the OEM.
  • Filtering affects:
    • Data module visibility
    • Content sections
    • Table of Contents entries

Service Bulletin Configuration

  • Service Bulletin configuration allows the user to set SB incorporation status.
  • SB status can be changed from PRE to POST for a specific aircraft.
  • SB configuration does not automatically hide or show content.

Important

To apply filtering based on SB status changes, Applicability Filtering must be enabled.

Filtering by Product Sequence Number (PSN)

Set PSN Values

  1. Select the  Applicability Filter icon on the Tab Toolbar.
  2. Enter one or more Product Sequence Numbers (PSNs).
  3. Apply the filter.

The Viewer evaluates applicability conditions authored for the content.

Filtering Results

Depending on OEM-defined rules:

  • Entire data modules may be:
    • Greyed out
    • Disabled in the Table of Contents
  • Sections within a data module may be:
    • Greyed out
    • Partially redacted
    • Fully redacted

Redacted sections display the message: “Content below is hidden due to your selected Product Sequence Number (PSN)

Filtering and the Table of Contents

When Applicability Filtering is enabled:

  • Data modules that do not apply to the selected PSN set:
    • Appear greyed out in the Table of Contents
    • May be disabled and not selectable
  • Viewer behavior may vary based on OEM configuration:
    • Some distributions allow opening the module
    • Content will still appear greyed out or redacted

Configuring Service Bulletin Status

Service Bulletin configuration is performed independently of filtering.

Set SB Incorporation Status

  1. Open the  Service Bulletin Configurator.
  2. Select the applicable aircraft.
  3. Set the SB status:
    • PRE (not incorporated)
    • POST (incorporated)

This action updates the SB condition state for that aircraft only.

Applying Filtering After SB Configuration

Changing SB status alone does not hide or show content. To apply filtering based on the new SB condition:

  1. Ensure Applicability Filtering is enabled.
  2. The Viewer re-evaluates applicability using:
    • Current PSN values
    • Updated SB incorporation status

Content is then filtered according to OEM-defined applicability rules.

Important Behavior Notes

  • Applicability Filtering is global in the Viewer.
  • Service Bulletin configuration is aircraft-specific.
  • Users do not need to enable filtering to set SB status.
  • Users must enable filtering to see content changes based on SB status.
  • Redaction style (greyed or hidden) is defined by the OEM.

Summary

  • Users filter content by entering PSN values.
  • SB incorporation status is configured separately.
  • Filtering applies PSN and SB conditions together.
  • The Viewer hides non-applicable content based on OEM rules.
  • The Table of Contents reflects filtered applicability.

For additional applicability concepts, see Applicability Expressions and Conditions in the NIVOMAX Help Center.


For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.


CONFIDENTIAL

This document is the property of SYNAXIOM Inc.