
Content Organization and Access Within the Help Center Disclaimer SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region. Licensing It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license. Confidentiality This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners. This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance. Content Organization and Access Within the Help Center Last Updated on August 8, 2024 \| 4 min read Welcome to the NIVOMAX Help Center. Our goal is to provide valuable and accessible information to all users. The content presented here is designed to be generic and useful for all NIVOMAX users, regardless of their association with any particular ePub supplier. Access Levels and Content Structure The Help Center content is organized into various sections based on user access levels and affiliations. Here’s a detailed explanation of how the content is structured: Public and Registered User Content A. Public Content Open to all users, including anonymous users who have not registered or logged in. B. Registered User Content Available to all registered users. There is no ePub supplier-related information presented here. Users without a Distribution ID will have limited access to this content. ePub Supplier Specific Content C. ePub Supplier C C, D, and E are siloed content presented to either nominated users with admin privileges or registered users who supplied the distribution ID at registration associated with that organization. C1. For Administrators Only accessible to users designated by the ePub supplier organization as internal admin users or employees. This content is restricted and cannot be viewed by external users. C2. General Content Contains useful information that the ePub supplier can share publicly. This section will not include confidential information. If the ePub supplier opts out of providing content here, a message indicating the opt-out will be displayed. Access Permissions and Distribution IDs Registering With a Distribution ID When registering, users can provide a Distribution ID associated with their organization. If the ID is valid and has an active license, the user will be granted access to: Public Content (A) Registered User Content (B) General Content for their specific ePub supplier (e.g., C2, D2, E2) This distribution ID is only used to validate that the user belongs to a user pool with an active license and to share ePubs supplier-specific content if the supplier has chosen to do so. Registering Without a Distribution ID Users will have access only to Public Content (A) and select pages within the Registered User Content (B). Administrator Level Access Users set up through requests by their organization (e.g., organizations C) as admins will have the following access: Public Content (A) Registered User Content (B) Administrator Content for their specific ePub supplier (e.g., C1) General Content for their specific ePub supplier (e.g., C2) Users are not allowed to create a single login account with more than one distribution ID associated with it. Roles and Restrictions Technical vs. Business Roles Admin users nominated by the company holding a license are divided into IT (technical) and Business (operations) roles. Access to content can be further restricted based on these roles, at the discretion of the ePub supplier. Generally, technical documentation is not accessible to business users to avoid communication bottlenecks and misunderstandings. NIVOMAX Content Accessibility and Distribution IDs The content presented on the NIVOMAX Help Center is designed to provide valuable information and resources for all NIVOMAX users. This information is not intended for the exclusive use or purpose of any particular ePub supplier. Our aim is to ensure that all users have access to generic, helpful content to enhance their experience with NIVOMAX. If you have a Distribution ID and the associated ePub supplier has opted in to share unique content related to their service, this specific information will be conveniently displayed in the “My Links” section on the right side-bar while you are viewing any content page. This feature ensures that you have easy access to all relevant and tailored resources provided by your ePub supplier. ePub Supplier Specific Content Content presented in sections like C1 is exclusively used by our teams to communicate pertinent information with our customers, and these pages are only available to those nominated users by the license holder. Need More Help? If you have any questions or need further assistance, please contact us. For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX. This document also has an online version which may be more up-to-date.

Content Organization and Access Within the Help Center

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

Confidentiality

This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners.

This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance.

Content Organization and Access Within the Help Center

Last Updated on August 8, 2024 | 4 min read

Welcome to the NIVOMAX Help Center. Our goal is to provide valuable and accessible information to all users. The content presented here is designed to be generic and useful for all NIVOMAX users, regardless of their association with any particular ePub supplier.

Access Levels and Content Structure

The Help Center content is organized into various sections based on user access levels and affiliations. Here’s a detailed explanation of how the content is structured:

Public and Registered User Content

A. Public Content

Open to all users, including anonymous users who have not registered or logged in.

B. Registered User Content

Available to all registered users. There is no ePub supplier-related information presented here. Users without a Distribution ID will have limited access to this content.

ePub Supplier Specific Content

C. ePub Supplier C

C, D, and E are siloed content presented to either nominated users with admin privileges or registered users who supplied the distribution ID at registration associated with that organization.

C1. For Administrators

Only accessible to users designated by the ePub supplier organization as internal admin users or employees. This content is restricted and cannot be viewed by external users.

C2. General Content

Contains useful information that the ePub supplier can share publicly. This section will not include confidential information. If the ePub supplier opts out of providing content here, a message indicating the opt-out will be displayed.

Access Permissions and Distribution IDs

Registering With a Distribution ID

When registering, users can provide a Distribution ID associated with their organization. If the ID is valid and has an active license, the user will be granted access to:

Public Content (A)
Registered User Content (B)
General Content for their specific ePub supplier (e.g., C2, D2, E2)

This distribution ID is only used to validate that the user belongs to a user pool with an active license and to share ePubs supplier-specific content if the supplier has chosen to do so.

Registering Without a Distribution ID

Users will have access only to Public Content (A) and select pages within the Registered User Content (B).

Administrator Level Access

Users set up through requests by their organization (e.g., organizations C) as admins will have the following access:

Public Content (A)
Registered User Content (B)
Administrator Content for their specific ePub supplier (e.g., C1)
General Content for their specific ePub supplier (e.g., C2)

Users are not allowed to create a single login account with more than one distribution ID associated with it.

Roles and Restrictions

Technical vs. Business Roles

Admin users nominated by the company holding a license are divided into IT (technical) and Business (operations) roles. Access to content can be further restricted based on these roles, at the discretion of the ePub supplier. Generally, technical documentation is not accessible to business users to avoid communication bottlenecks and misunderstandings.

NIVOMAX Content Accessibility and Distribution IDs

The content presented on the NIVOMAX Help Center is designed to provide valuable information and resources for all NIVOMAX users. This information is not intended for the exclusive use or purpose of any particular ePub supplier. Our aim is to ensure that all users have access to generic, helpful content to enhance their experience with NIVOMAX.

If you have a Distribution ID and the associated ePub supplier has opted in to share unique content related to their service, this specific information will be conveniently displayed in the “My Links” section on the right side-bar while you are viewing any content page. This feature ensures that you have easy access to all relevant and tailored resources provided by your ePub supplier.

ePub Supplier Specific Content

Content presented in sections like C1 is exclusively used by our teams to communicate pertinent information with our customers, and these pages are only available to those nominated users by the license holder.

Need More Help?

If you have any questions or need further assistance, please contact us.

For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.

Help Center

My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.

Explore This Section

My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.

Page Contents

Content Organization and Access Within the Help Center

Disclaimer

Licensing

Confidentiality

Content Organization and Access Within the Help Center

Last Updated on August 8, 2024 | 4 min read

Access Levels and Content Structure

Public and Registered User Content

A. Public Content

B. Registered User Content

ePub Supplier Specific Content

C. ePub Supplier C

C1. For Administrators

C2. General Content

Access Permissions and Distribution IDs

Registering With a Distribution ID

Registering Without a Distribution ID

Administrator Level Access

Roles and Restrictions

Technical vs. Business Roles

NIVOMAX Content Accessibility and Distribution IDs

ePub Supplier Specific Content

Need More Help?

Guides