Introduction

The 2024-2 release improves system performance, adds new features, and increases stability. It is compatible with all supported devices and configurations.

Preparation Checklist

• Confirm that the system meets the compatibility requirements given in the Complete Update Overview.
• Make a backup of all important data.
• Ensure that the device has administrator rights.
• Download the updated software from ePubs Supplier’s Self-Serve Portal > Downloads & Activation > Software Downloads.

Upgrade Process: Standard Users

1. Download the App:
   • Log in to the ePubs Supplier’s Self-Serve Portal.
   • Go to  Downloads & Activation > Software Downloads.
   • Download the 2024-2 NIVOMAX app for the specific system.
2. Prepare the System:
   • Close all active applications to avoid conflicts.
   • Verify that sufficient storage space is available.
3. Install the App:
   • Run the downloaded file to start the installer.
   • Follow the on-screen instructions to select the installation directory.
4. Complete the Upgrade:
   • Wait until the installer finishes the upgrade process.
   • Restart the device if the installer shows a prompt.
5. Verify the Installation:
   • Open the NIVOMAX app to ensure it is working correctly.
   • Check that all previous settings and data have been applied correctly.

Upgrade Process: Users with Bandwidth Restrictions

1. Download Setup Files: Use a network with high bandwidth to download the setup files from the ePubs Supplier’s Self-Serve Portal > Downloads & Activation > Software Downloads.
2. Transfer the Files: Copy the downloaded files to the target system using a USB drive or a local network.
3. Install Locally: Open the setup file on the target device and follow the installation instructions.
4. Validate the Upgrade: Start the app to confirm that the upgrade was successful. Access the About dialog from the NIVOMAX menu in the Main Toolbar to verify that the application version is 3.5.x.

Upgrade Process: Air-Gapped Environments

1. Obtain Setup Files: Download the setup files on a device with internet access from the ePubs Supplier’s Self-Serve Portal > Downloads & Activation > Software Downloads.
2. Transfer Files Securely: Use a USB drive to transfer the setup files to the air-gapped system.
3. Run the Installer: Start the installer and follow the instructions to complete the upgrade.
   1. Ensure that the Visual C++ Redistributable prerequisite is already installed on the system. This prerequisite was required for version 3.4.x, so it should already be present as this is an upgrade.
4. Validate the Upgrade: Start the app to confirm that the upgrade was successful. Access the About dialog from the NIVOMAX menu in the Main Toolbar to verify that the application version is 3.5.x.

Upgrade Process: Enterprise IT Departments

This section provides detailed instructions for IT administrators managing enterprise deployments of the NIVOMAX 2024-2 release. It applies to setups where users are not authorized to make changes and require IT Administrator intervention.

Steps to Upgrade

1. Download the Latest NIVOMAX Viewer App:
   • Log in to the ePubs Supplier’s Self-Serve Portal > Downloads & Activation > Software Downloads.
   • Download the NIVOMAX Viewer 3.5.x installer after accepting the End User Agreement.
   • Ensure the file is securely stored and accessible for distribution.
2. Gather Affected Data Libraries:
   • Download the required Data Library Zip Archives from the same portal.
   • Store the archives securely and ensure they are ready for manual import during the upgrade process.
3. Prepare for Installation:
   • Notify users of potential downtime, especially for Network Edition users who may lose access during the upgrade.
   • For Desktop Edition, plan sequential upgrades on each workstation to minimize disruption.
4. Perform Unattended Installation (Optional for Large Deployments):
   • Use unattended installation to streamline large-scale deployments:
     • Create a property file to define installation parameters such as installation path, data server configuration, and licensing confirmation.
     • Execute the installer in silent mode using a command such as:

       NIVOMAX-Viewer-Desktop-Edition-win-x64-[version].exe -i Silent -f propertyfile.properties
       

   • Refer to the Unattended Installation of NIVOMAX Viewer guide for detailed instructions.
5. Upgrade Each Device:
   • Network Edition: Perform the software update first to minimize downtime. Ensure the NIVOMAX Data Server and client configurations remain consistent after the upgrade.
   • Desktop Edition: Update each workstation one at a time, ensuring that all configurations are retained.
   • After the software installation, immediately import the updated data libraries.
6. Update Data Libraries:
   • Use the Library Archive Import interface accessible via the NIVOMAX menu to manually import the updated data libraries.
   • Validate that the libraries are properly recognized and integrated with the upgraded software.
7. Verify Installation:
   • Test core functionality across devices to ensure that the upgraded software and data libraries operate correctly.
   • Confirm that users can access all expected features without errors.

Best Practices for Enterprise IT Departments

Pre-Upgrade Preparation

• • Back up existing data stores before starting the upgrade process.
  • Record the current data store path and ensure its accessibility, particularly for external drives.
  • For Network Edition users, document all network settings to ensure proper reconfiguration after the upgrade.

Upgrade Execution

• Install the NIVOMAX Viewer app first.
• Immediately follow the software upgrade with the data library update to ensure compatibility.
• Validate the upgrade on a small group of devices before rolling out organization-wide.

Post-Upgrade Monitoring

• • Monitor system performance and gather user feedback post-upgrade to identify and resolve any issues.
  • Address compatibility problems promptly to ensure minimal disruption to operations.

Documentation

• • Maintain a log of all devices upgraded, configurations applied, and any issues encountered during the process.
  • This documentation will assist in troubleshooting and future upgrade planning.

By following these instructions, IT departments can efficiently manage the NIVOMAX 2024-2 upgrade process, ensuring compatibility, minimizing disruptions, and maximizing the benefits of the new release. For additional resources and troubleshooting, refer to the NIVOMAX Help Center.

General Best Practices for Upgrade

• Schedule Strategically: Perform upgrades during maintenance windows or times with minimal user activity.
• Test in Small Groups: Verify compatibility by testing the upgrade on a small group of devices before full deployment.
• Record Changes: Maintain a record of changes made during the upgrade to assist with troubleshooting.
• Confirm Licensing: Validate that all required licensing keys are active and available before upgrading.
• Create Backups: Back up critical data before starting the upgrade process.

NIVOMAX Viewer Upgrade Compatibility Matrix

Current Installed Version	Latest Compatible Version	Legacy Version Handling	Behavior When Running 3.5.12 Installer	Behavior When Running 3.4.x Installer
1.2.19	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.21	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.23	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.29	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.36	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.41	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.2.44	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.3.0	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
1.3.1	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
3.0.6	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
3.0.7	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
3.1.0	3.4.x	Removed	Cannot Continue	Old app removed and new app installed
3.4.1	3.5.12	Upgraded	Upgrade	Install on top
3.4.2	3.5.12	Upgraded	Upgrade	Install on top

Support

For assistance with the upgrade process, contact the NIVOMAX support team or refer to the Help Center.