
NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater Disclaimer SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region. Licensing It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license. Confidentiality This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners. This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance. NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater Last Updated on February 6, 2025 \| 8 min read This guide covers the installation of the NIVOMAX Viewer Desktop Edition and Network Edition for Windows, starting from version 3.5.x. Important With version 3.5.x, SYNAXIOM introduces the new NIVOMAX Installer, replacing InstallAnywhere. The NIVOMAX Installer enhances the installation experience with a simplified process, improved user interface, and expanded configuration options. If you are trying to install NIVOMAX Viewer version 3.4.x or earlier, please refer to the previous installation guide available here. However, we highly recommend upgrading to version 3.5.x or later to take advantage of the latest features and improvements. This guide provides detailed, step-by-step instructions to ensure a smooth installation of the NIVOMAX Viewer on your system. Prerequisites Ensure you have administrative rights on your computer. Verify that your system meets the minimum requirements. SYNAXIOM does not distribute NIVOMAX Viewer applications to end users. Please obtain your copy of the NIVOMAX Viewer Desktop Edition through your ePubs supplier’s Self-Serve Portal Page, which will appear on your ePub Supplier’s NIVOMAX Fact Sheet. If you need the fact sheet or help identifying your supplier, contact us and we will be glad to assist. Downloading the Setup File Download Setup: Download the latest NIVOMAX Viewer Desktop Edition setup file from the Self Serve Portal >> Downloads & Activation >> Software Downloads page. Locate Setup File: NIVOMAX Desktop Edition: NIVOMAX Viewer Desktop Edition-WIN-X64-V3.5.x-{Build_ID}.exe NIVOMAX Network Edition – Data Server: NIVOMAX Network Edition – Data Server-WIN-X64-V3.5.x-{Build_ID}.exe NIVOMAX Network Edition – Client Viewer: NIVOMAX Network Edition – Client Viewer-WIN-X64-V3.5.x-{Build_ID}.exe Note The setup file name includes the version as `V3.5.x-{Build_ID}`, where `x` refers to the patch version and `{Build_ID}` represents the specific build identifier. These values are populated based on the release. Running the Setup File Run as Administrator: Right-click the setup file and select Run as administrator. User Account Control: When the ‘User Account Control’ window appears, click Yes to allow the NIVOMAX Viewer installer to start the installation process. Extract Application Files: Installer will begin to extract the necessary files. Click the Cancel button if you wish to stop the process. Start Installation Introduction Screen: The introduction screen provides general information. Click Next to proceed or Cancel to exit the installation. Note If your are attempting to upgrade and the current NIVOMAX Viewer version is not eligible for a direct upgrade to version 3.5.x, you will see a message prompting you to either uninstall the existing version or upgrade to version 3.4.x first. This occurs because direct upgrades are only supported for 3.4.x versions only. End User Agreement (EUA): Read the EUA, and check I accept the terms of the License Agreement to proceed. Options to Cancel or go to the Previous screen are available. Install Prerequisites (Conditional): If Visual Studio C++ is already installed, this step will be automatically skipped. The installer will check for Visual Studio C++, which is required for NIVOMAX to function properly. Otherwise, the installer will prompt you to download and install it during this step. Choose Data Store: Default Location: The installer will suggest a default directory for storing your libraries as path C:\Users\`{USERNAME}`\Documents\nivomax-repo. To customize, click … button and specify a folder, or click Restore Default to revert. Important: If you choose to store libraries on a USB drive, ensure the drive is assigned the same drive letter each time it is connected. Failing to do so may result in errors accessing the libraries. Using a USB drive may also impact performance due to slower read/write speeds compared to a local disk. Warning ! If the NIVOMAX apps are run by a Windows user without the correct permissions: Custom Location: The chosen folder for the Data Store must be empty. Any existing files/folders will be removed during installation. External Drives: Windows may not always assign the same drive letter to the USB drive each time it is connected. This can result in NIVOMAX being unable to locate the Data Store on the USB drive. Choose Install Folder, default values are: Desktop Viewer: C:\Program Files\NIVOMAX Desktop Viewer Network Data Server: C:\Program Files\NIVOMAX Data Server Network Client Viewer: C:\Program Files\NIVOMAX Client Viewer To customize, click … button and specify a folder, or click Restore Default to revert. Important: If you choose to store libraries on a USB drive, ensure the drive is assigned the same drive letter each time it is connected. Failing to do so may result in errors accessing the libraries. Using a USB drive may also impact performance due to slower read/write speeds compared to a local disk. Warning ! If the NIVOMAX apps are run by a Windows user without the correct permissions: Custom Location: The chosen folder for the Data Store must be empty. Any existing files/folders will be removed during installation. External Drives: Windows may not always assign the same drive letter to the USB drive each time it is connected. This can result in NIVOMAX being unable to locate the Data Store on the USB drive. Pre-Installation Summary: Review the installation summary. You can cancel, go back, or click Install to begin the installation process. Installation Progress: A progress window will show the installation status. The next window will load upon completion. Network Settings Available only on Network Edition – Client Viewer NIVOMAX Network Edition, Client Viewer Name: Enter a unique name for this Client Viewer. This name and the Device ID will be used for identification on the NIVOMAX Data Server – Client Manager interface. RDP Port Range (Optional): Specify a range of TCP ports for Remote Desktop Protocol (RDP) connections. This setting should only be enabled and configured by users setting up the NIVOMAX Network Edition on a Windows Server for access via RDP. Once you have completed the network configuration for the Client Viewer, continue to *Step 10: Install Complete* to finalize the installation process. Note When running the Network Client Viewer on a Windows Server, each client account will create an instance requiring its own port. A port within the specified range will be dynamically assigned to the Client Viewer when a new user on the Windows Server launches the application via RDP. Recommendation The port range must be equal to or greater than the maximum number of concurrent users expected to launch the Client Viewer on the Windows Server. Using a larger port range is recommended to ensure sufficient availability for all users. Available only on Network Edition – Data Server / Client Viewer NIVOMAX Network Edition, Data Server Host / IP: Host: Enter the IP address or Hostname of the NIVOMAX Data Server. If installing the Data Server, use the computer’s IP address or Hostname. If installing the Client Viewer, enter the Data Server’s IP address or Hostname. Port: Enter the port number the NIVOMAX Data Server is listening on or use the default port 3000. Ensure this port is open and accessible for the Client Viewer. After completing the network configuration, proceed to Step 10: Install Complete. Note This screen will appear during the installation of both the Data Server and Client Viewer. Even when installing the Data Server, you are required to provide an IP address or Hostname and port for the server to listen on. Available only on Desktop Edition and Network Edition – Data Server Internet Proxy Server Settings: Choose the proxy server settings (use system settings or manual settings with IP Address and Port). Once the network settings are finalized, move to Step 10: Install Complete. Install Complete This is the final step of the installation. You can launch the application at your convenience from the Start Menu or desktop shortcut (if created during installation). Select the option Launch NIVOMAX Viewer Desktop Edition if you want to open the application immediately and click Close to finish the installation. Launching the NIVOMAX Viewer Note: The process for launching the Network Edition Data Server and Client Viewer is the same as described above for the Desktop Edition. Based on the application you have installed, click the appropriate button or icon to launch it. Accessing NIVOMAX Viewer Desktop Edition: Option 1: Double-Click on the ‘NIVOMAX Viewer Desktop Edition Icon’ Desktop shortcut icon. Option 2: Click the Windows Start button and begin to type NIVOMAX, Windows will suggest the application to run. Option 3: Click the Windows Start button, scroll down to the – N – section and Click on the ‘NIVOMAX Viewer Desktop Edition Icon’. For IT Administrators For advanced installation options, refer to the following resources: Unattended Installation Using Command Line Deploying NIVOMAX Viewer Using Intune For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX. This document also has an online version which may be more up-to-date.

NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

Confidentiality

This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners.

This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance.

NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater

Last Updated on February 6, 2025 | 8 min read

This guide covers the installation of the NIVOMAX Viewer Desktop Edition and Network Edition for Windows, starting from version 3.5.x.

Important

With version 3.5.x, SYNAXIOM introduces the new NIVOMAX Installer, replacing InstallAnywhere. The NIVOMAX Installer enhances the installation experience with a simplified process, improved user interface, and expanded configuration options.

If you are trying to install NIVOMAX Viewer version 3.4.x or earlier, please refer to the previous installation guide available here. However, we highly recommend upgrading to version 3.5.x or later to take advantage of the latest features and improvements.

This guide provides detailed, step-by-step instructions to ensure a smooth installation of the NIVOMAX Viewer on your system.

Prerequisites

Ensure you have administrative rights on your computer.
Verify that your system meets the minimum requirements.

SYNAXIOM does not distribute NIVOMAX Viewer applications to end users. Please obtain your copy of the NIVOMAX Viewer Desktop Edition through your ePubs supplier’s Self-Serve Portal Page, which will appear on your ePub Supplier’s NIVOMAX Fact Sheet. If you need the fact sheet or help identifying your supplier, contact us and we will be glad to assist.

Downloading the Setup File

Download Setup:
- Download the latest NIVOMAX Viewer Desktop Edition setup file from the Self Serve Portal >> Downloads & Activation >> Software Downloads page.
Locate Setup File:
- NIVOMAX Desktop Edition: NIVOMAX Viewer Desktop Edition-WIN-X64-V3.5.x-{Build_ID}.exe
- NIVOMAX Network Edition – Data Server: NIVOMAX Network Edition – Data Server-WIN-X64-V3.5.x-{Build_ID}.exe
- NIVOMAX Network Edition – Client Viewer: NIVOMAX Network Edition – Client Viewer-WIN-X64-V3.5.x-{Build_ID}.exe

Note

The setup file name includes the version as V3.5.x-{Build_ID}, where x refers to the patch version and {Build_ID} represents the specific build identifier. These values are populated based on the release.

Running the Setup File

Run as Administrator: Right-click the setup file and select Run as administrator.
User Account Control: When the ‘User Account Control’ window appears, click Yes to allow the NIVOMAX Viewer installer to start the installation process.
Extract Application Files: Installer will begin to extract the necessary files. Click the Cancel button if you wish to stop the process.

Start Installation

Introduction Screen: The introduction screen provides general information. Click Next to proceed or Cancel to exit the installation.

Note

If your are attempting to upgrade and the current NIVOMAX Viewer version is not eligible for a direct upgrade to version 3.5.x, you will see a message prompting you to either uninstall the existing version or upgrade to version 3.4.x first. This occurs because direct upgrades are only supported for 3.4.x versions only.
End User Agreement (EUA): Read the EUA, and check I accept the terms of the License Agreement to proceed. Options to Cancel or go to the Previous screen are available.
Install Prerequisites (Conditional): If Visual Studio C++ is already installed, this step will be automatically skipped. The installer will check for Visual Studio C++, which is required for NIVOMAX to function properly. Otherwise, the installer will prompt you to download and install it during this step.
Choose Data Store:
- Default Location: The installer will suggest a default directory for storing your libraries as path C:\Users\{USERNAME}\Documents\nivomax-repo.
- To customize, click … button and specify a folder, or click Restore Default to revert.
  Important:
  - If you choose to store libraries on a USB drive, ensure the drive is assigned the same drive letter each time it is connected. Failing to do so may result in errors accessing the libraries.
  - Using a USB drive may also impact performance due to slower read/write speeds compared to a local disk.
  Warning !
  
  If the NIVOMAX apps are run by a Windows user without the correct permissions:
  - Custom Location: The chosen folder for the Data Store must be empty. Any existing files/folders will be removed during installation.
  - External Drives: Windows may not always assign the same drive letter to the USB drive each time it is connected. This can result in NIVOMAX being unable to locate the Data Store on the USB drive.
Choose Install Folder, default values are:
- Desktop Viewer: C:\Program Files\NIVOMAX Desktop Viewer
- Network Data Server: C:\Program Files\NIVOMAX Data Server
- Network Client Viewer: C:\Program Files\NIVOMAX Client Viewer
- To customize, click … button and specify a folder, or click Restore Default to revert.
  Important:
  - If you choose to store libraries on a USB drive, ensure the drive is assigned the same drive letter each time it is connected. Failing to do so may result in errors accessing the libraries.
  - Using a USB drive may also impact performance due to slower read/write speeds compared to a local disk.
  Warning !
  
  If the NIVOMAX apps are run by a Windows user without the correct permissions:
  - Custom Location: The chosen folder for the Data Store must be empty. Any existing files/folders will be removed during installation.
  - External Drives: Windows may not always assign the same drive letter to the USB drive each time it is connected. This can result in NIVOMAX being unable to locate the Data Store on the USB drive.
Pre-Installation Summary: Review the installation summary. You can cancel, go back, or click Install to begin the installation process.
Installation Progress: A progress window will show the installation status. The next window will load upon completion.

Network Settings

Available only on Network Edition – Client Viewer

NIVOMAX Network Edition, Client Viewer Name: Enter a unique name for this Client Viewer. This name and the Device ID will be used for identification on the NIVOMAX Data Server – Client Manager interface.
RDP Port Range (Optional): Specify a range of TCP ports for Remote Desktop Protocol (RDP) connections. This setting should only be enabled and configured by users setting up the NIVOMAX Network Edition on a Windows Server for access via RDP.
Once you have completed the network configuration for the Client Viewer, continue to Step 10: Install Complete to finalize the installation process.

Note

When running the Network Client Viewer on a Windows Server, each client account will create an instance requiring its own port. A port within the specified range will be dynamically assigned to the Client Viewer when a new user on the Windows Server launches the application via RDP.

Recommendation

The port range must be equal to or greater than the maximum number of concurrent users expected to launch the Client Viewer on the Windows Server. Using a larger port range is recommended to ensure sufficient availability for all users.

Available only on Network Edition – Data Server / Client Viewer

NIVOMAX Network Edition, Data Server Host / IP:
- - Host: Enter the IP address or Hostname of the NIVOMAX Data Server.
    - If installing the Data Server, use the computer’s IP address or Hostname.
    - If installing the Client Viewer, enter the Data Server’s IP address or Hostname.
  - Port: Enter the port number the NIVOMAX Data Server is listening on or use the default port 3000. Ensure this port is open and accessible for the Client Viewer.
After completing the network configuration, proceed to Step 10: Install Complete.
Note

This screen will appear during the installation of both the Data Server and Client Viewer. Even when installing the Data Server, you are required to provide an IP address or Hostname and port for the server to listen on.

Available only on Desktop Edition and Network Edition – Data Server

Internet Proxy Server Settings: Choose the proxy server settings (use system settings or manual settings with IP Address and Port).
Once the network settings are finalized, move to Step 10: Install Complete.

Install Complete

This is the final step of the installation. You can launch the application at your convenience from the Start Menu or desktop shortcut (if created during installation).

Select the option Launch NIVOMAX Viewer Desktop Edition if you want to open the application immediately and click Close to finish the installation.

Launching the NIVOMAX Viewer

Note: The process for launching the Network Edition Data Server and Client Viewer is the same as described above for the Desktop Edition. Based on the application you have installed, click the appropriate button or icon to launch it.

Accessing NIVOMAX Viewer Desktop Edition:
- Option 1: Double-Click on the ‘NIVOMAX Viewer Desktop Edition Icon’ Desktop shortcut icon.
- Option 2: Click the Windows Start button and begin to type NIVOMAX, Windows will suggest the application to run.
- Option 3: Click the Windows Start button, scroll down to the – N – section and Click on the ‘NIVOMAX Viewer Desktop Edition Icon’.

For IT Administrators

For advanced installation options, refer to the following resources:

Unattended Installation Using Command Line

Deploying NIVOMAX Viewer Using Intune

For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.

Help Center

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Page Contents

NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater

Disclaimer

Licensing

Confidentiality

NIVOMAX Viewer Installation Guide – for versions 3.5.x or greater

Last Updated on February 6, 2025 | 8 min read

Important

Prerequisites

Downloading the Setup File

Note

Running the Setup File

Start Installation

Note

Important:

Warning !

Important:

Warning !

Network Settings

Available only on Network Edition – Client Viewer

Note

Recommendation

Available only on Network Edition – Data Server / Client Viewer

Note

Available only on Desktop Edition and Network Edition – Data Server

Install Complete

Launching the NIVOMAX Viewer

For IT Administrators

Guides