
Installing Prerequisites – Windows Apps Disclaimer SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region. Licensing It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license. Confidentiality This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners. This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance. Installing Prerequisites – Windows Apps Last Updated on July 17, 2024 \| 2 min read It is necessary to have the Microsoft Visual C++ Redistributable installed on your server or desktop computer before you begin the NIVOMAX Viewer setup for all NIVOMAX Viewer Editions starting from version 3.x. The NIVOMAX setup process will guide you to download and install the prerequisite files from the official Microsoft website. If your organization’s security policies restrict automatic installations, follow the steps below to manually install the Microsoft Visual C++ Redistributable before proceeding with the NIVOMAX Viewer setup. How to Manually Install Microsoft Visual C++ Redistributable Visit the Microsoft Visual C++ Redistributable latest supported downloads page. Download the executable installer for X64 architecture from the page. Locate the downloaded file [vc_redist.x64.exe] on your file system. Right-click the file and select “Run as administrator.” Follow the on-screen instructions to complete the installation. If NIVOMAX is Already Installed on Your Computer If you have the NIVOMAX Desktop or Network Edition application installed: Right-click on the Windows Taskbar and select “Task Manager.“ Click “More details” at the bottom left corner if the option is present. Select the “Processes” tab. Scroll to the “Background processes” group. Locate NIVOMAX processes including: NIVOMAX Data Server NIVOMAX Network Client Viewer NIVOMAX Desktop Viewer Right-click on each NIVOMAX process and select “End task,” starting with the process consuming the most memory. Ending the parent process will automatically close child processes. Install Microsoft Visual C++ Redistributable following the manual installation steps provided above. Run the NIVOMAX application. For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX. This document also has an online version which may be more up-to-date.

Installing Prerequisites – Windows Apps

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

Confidentiality

This document (“Document”) contains confidential and proprietary information owned by SYNAXIOM Inc. (“SYNAXIOM”). No part of this Document may be reproduced, copied, or distributed in any form or by any means without the prior written permission of SYNAXIOM Inc. Unauthorized use, disclosure, or reproduction of this Document is strictly prohibited. Any third-party intellectual property mentioned herein is the property of their respective owners, and such mention is for informational purposes only and does not imply any association with or endorsement by the owners.

This page must not be removed before distributing the document. It must remain present in all shared copies to ensure proper communication and compliance.

Installing Prerequisites – Windows Apps

Last Updated on July 17, 2024 | 2 min read

It is necessary to have the Microsoft Visual C++ Redistributable installed on your server or desktop computer before you begin the NIVOMAX Viewer setup for all NIVOMAX Viewer Editions starting from version 3.x.

The NIVOMAX setup process will guide you to download and install the prerequisite files from the official Microsoft website. If your organization’s security policies restrict automatic installations, follow the steps below to manually install the Microsoft Visual C++ Redistributable before proceeding with the NIVOMAX Viewer setup.

How to Manually Install Microsoft Visual C++ Redistributable

Visit the Microsoft Visual C++ Redistributable latest supported downloads page.
Download the executable installer for X64 architecture from the page.
Locate the downloaded file [vc_redist.x64.exe] on your file system.
Right-click the file and select “Run as administrator.”
Follow the on-screen instructions to complete the installation.

If NIVOMAX is Already Installed on Your Computer

If you have the NIVOMAX Desktop or Network Edition application installed:

Right-click on the Windows Taskbar and select “Task Manager.“
Click “More details” at the bottom left corner if the option is present.
Select the “Processes” tab.
Scroll to the “Background processes” group.
Locate NIVOMAX processes including:
- NIVOMAX Data Server
- NIVOMAX Network Client Viewer
- NIVOMAX Desktop Viewer
Right-click on each NIVOMAX process and select “End task,” starting with the process consuming the most memory. Ending the parent process will automatically close child processes.
Install Microsoft Visual C++ Redistributable following the manual installation steps provided above.
Run the NIVOMAX application.

For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.

Item tags:

NIVOMAX Installation

Help Center

My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.

Explore This Section

My Group: This user has no roles.

My Distribution ID: Please log in to see your distribution ID.

Page Contents

Installing Prerequisites – Windows Apps

Disclaimer

Licensing

Confidentiality

Installing Prerequisites – Windows Apps

Last Updated on July 17, 2024 | 2 min read

How to Manually Install Microsoft Visual C++ Redistributable

If NIVOMAX is Already Installed on Your Computer

Item tags:

Guides