Access the NIVOMAX Help Center

The NIVOMAX Help Center provides documentation, how-to guides, and support resources for the NIVOMAX platform. Some content is publicly available. Additional content is available to users who access NIVOMAX through a licensed distribution.

I already have a NIVOMAX Help Center account

Use your existing Help Center login to access documentation and support resources for the NIVOMAX platform.

Your Help Center account is linked to a Distribution ID. You may have more than one Distribution ID only if more than one OEM or content supplier has provided you access to NIVOMAX.

Log in to the Help Center

Forgot your username?

If you don't remember the username associated with your Help Center account, contact us using the form below and we'll help you identify it.

Need to reset your password?

  1. Click Log in to the Help Center above.
  2. Enter your username and click Sign in.
  3. When prompted for your password, select Reset password to set a new one.

I don’t have a NIVOMAX Help Center account

If you use NIVOMAX but don’t yet have a Help Center login, you can request access.

To complete your request, you’ll need at least one Distribution ID associated with the NIVOMAX applications you use.

If you have access to NIVOMAX through more than one OEM or content supplier, additional Distribution IDs can be linked to your Help Center account after it is set up.

Useful public resources

  1. NIVOMAX New User Corner Get an overview of how NIVOMAX works, what you need to get started, and how access is typically provided.
  2. What is NIVOMAX? Learn what the NIVOMAX platform is and how it’s used by OEMs, operators, and maintenance organizations.
  3. Getting started with NIVOMAX High-level guidance on accessing NIVOMAX, understanding roles, and using the platform for the first time.
  4. Contact Us Reach out if you’re unsure how to obtain access, need help identifying a Distribution ID, or have general questions.

Looking for more details?

Visit the New User Corner for full onboarding and access information.

Signup FAQ

What is the NIVOMAX Help Center?

The NIVOMAX Help Center provides guides, FAQs, and support resources for users of the NIVOMAX platform and its applications.

Who can sign up for a Help Center account?

Users who have been granted access to NIVOMAX by their organization, an OEM, or a content provider may request a Help Center account.

Do I need an invitation to use NIVOMAX apps?

Yes. Access to NIVOMAX applications and data libraries is provided by your organization, OEM, or content provider.

Learn more about being invited to join the NIVOMAX Platform

What email address should I use to sign up?

Use the email address associated with your organization or Distribution ID. Personal email addresses are not supported.

How long does account approval take?

Account validation and activation may take up to two business days.

Does a Help Center account give me access to NIVOMAX applications?

No. A Help Center account provides access to support content only. Access to NIVOMAX applications requires a separate invitation and data license.

I can’t log in or need help — what should I do?

Use the Contact Us link to reach support and we’ll be glad to assist you.

Sign in to the NIVOMAX Help Center

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