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Users and Teams

Disclaimer

SYNAXIOM does not distribute NIVOMAX Viewer setup files directly to end users. To obtain the necessary setup files, users must download a copy directly from the Technical Publications Supplier's NIVOMAX Self Serve portal, subsequent to agreeing to the terms and conditions stipulated therein. The Technical Publication Supplier, possessing a valid Distribution ID for their copy of the NIVOMAX Applications, is the sole distributor. Access to and use of the NIVOMAX Viewer is contingent upon the purchase of a Data License for a digital product from the Technical Publications Supplier. The digital product downloaded will function exclusively with the viewer provided by the respective Supplier. Users are advised that the distribution of NIVOMAX Viewer setup files may be governed by applicable export control regulations depending on their region.

Licensing

It is not necessary for end-users to purchase a separate NIVOMAX license. The Technical Publications Supplier from whom you have acquired your Data License has already procured the requisite licenses from SYNAXIOM. By extending an invitation, they include you within their authorized user pool, as permitted under their NIVOMAX license agreement. You are authorized to use the NIVOMAX software provided the Technical Publications Supplier maintains a valid NIVOMAX software license.

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Users and Teams

Last Updated on January 8, 2025 | 4 min read


Within the Profile & Team section, tools and information relating to users and teams are presented based on the assigned role of the logged-in user. Previously, this functionality was consolidated under My Team or My Team – Admin. It has now been split into two distinct pages: Data License Admins and Team Management.

The page displayed depends on the role assigned to the logged-in user:

  • Registered Users see the Data License Admins page.
  • Data License Administrators (DLAs) see the Team Management page.

This role-based design ensures that each user role accesses only the information and functionality relevant to their permissions.

Role-Based User Access

The interface and available options vary based on the assigned role:

  • ePubs Supplier Administrator: View all users provisioned within the platform.
  • Data License Administrators (DLAs): View all users provisioned under the customers assigned to them.
  • Registered Users: View the Data License Administrators associated with the active customer organization.

Registered Users belonging to multiple customer organizations can select an organization from the autocomplete dropdown list labelled Company List to view the Data License Administrators associated with the selected organization.

For Data License Administrators (DLAs) assigned to multiple customer organizations, the active company can be switched using the Switch Company option.

How to Access

  1. Click the  Profile & Team icon on the Main Toolbar.
  2. Select either Data License Admins or Team Management from the Collapsible Left Menu. The displayed option depends on the role assigned to the logged-in user in the system.

For Registered Users

When logged in as a Registered User:

  • The menu option in the  Profile & Team section is displayed as Data License Admins.
  • Registered Users can only view the list of Data License Administrators (DLAs) associated with their active company.
  • Registered Users cannot see the identity information of other Registered Users within the company.

Quick Action Controls

  • RESET Button: Click to Refresh the user list and clear the applied Filter.
  • Filter: Enter a string to filter the user table.
  • Company List: An autocomplete dropdown displaying all organizations associated with the user. Selecting an organization displays the list of Data License Administrators for that organization.

Data License Administrator Table Data Columns

  • Name: User’s first and last name based on the invitation.
  • Email: The user’s email address used for the invitation.
  • Phone: The telephone number.
  • Company Name: The name of the organization that sent the invitation.

For Data License Administrators and ePubs Supplier Administrator

When logged in as a DLAs or ePubs Supplier Administrators:

  • The menu option in the Profile & Team section is displayed as Team Management.
  • DLAs or ePubs Supplier Administrators can:
    • Invite new users (Registered Users or additional DLAs).
    • Monitor the status of invitations (e.g., pending, accepted, or expired).
    • Revoke invitations when necessary.
    • View and manage the entire user pool for their company.

Quick Action Controls

  • INVITE USER Button: Launch the Invite User(s) form to invite one or many Registered Users.
  • Reset Button: Click to Refresh the user list and clear the applied Filter.
  • User Filter: Enter a string to filter the user table.

User Table Data Columns

Table 1 Team Overview – User Table Data Columns
Header Label Description
Name User’s first and last name based on the invitation.
Role User’s assigned role, either Registered User or Data License Administrator.
Email The user’s email address used for the invitation.
Status Invitation status.

  • Pending: Invitation sent but not yet responded to.
  • Expired: Invitation expired.
  • Accepted: Invitation accepted and user is active.
  • Delete Button: Revoke the invitation for the currently active customer. If the user belongs to no other customer, the user account is removed. Otherwise, only the customer’s assignment is removed.

 

User ID Username used to log in to the Identity Provider.
Notes The Notes field contains additional information included in the invitation sent to users. It provides context or instructions related to the invitation.

 


For the latest documentation on this and other important topics, please refer to the NIVOMAX Help Center. The NIVOMAX Help Center is your primary resource for up-to-date information, guidelines, and self-serve support for NIVOMAX.

This document also has an online version which may be more up-to-date.


CONFIDENTIAL

This document is the property of SYNAXIOM Inc.